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The purpose of this privacy policy is to help you gain an understanding as to what data we collect, why we collect it and what we do with it. This is important in order for us to comply with the conditions set out in the new personal data ordinance (GDPR) which came into force on 25 May 2018.

General Data Protection Regulation (GDPR)

GDPR establishes a new framework for how personal data is processed and how we think about our right to privacy. The purpose of the General Data Protection Regulation is to strengthen and unify data protection rules and rights for the benefit of EU citizens. It applies to all organizations within the EU and to organizations outside of the EU which deliver goods or services to the EU, or which use tracking technologies (such as cookies or tracking pixels) to monitor the behavior of EU citizens.



1. Personal data – What we collect and why

We offer certain functions on our website that are only available via the use of tracking technologies. You can always block, delete or deactivate these technologies if your browser allows you to do so. However, if you disable cookies or other similar technologies, you may be unable to use certain functions or tools.

Generally, these technologies allow our website to save relevant data in your browser or device and then later read these data so that our servers or internal systems can identify you. Where appropriate, we protect our cookies and other similar technologies to ensure that only we and/or our authorized service providers can interpret them. We do this by assigning them a unique identification that is designed to be read only by us.

Personal data is used to complete the service which the data was collected for. The data is also used to gain knowledge of you and other users of the site. This use may include surveys and analysis aimed at improving our products, services and technologies.


1.1 Cookies

By using this website, you accept our cookies policy.

Like many other websites, this website uses cookies. Cookies enable us to deliver a better user experience with regards to the website’s functions. Many functions on the website are reliant upon the storage and use of cookies, and therefore you cannot expect the website to work properly if you decide to disable cookies.

We process data collected by cookies and other technologies as non-personal data. To the extent that IP addresses or other identifiers are regarded as personal data under current legislation, we also process such identifiers as personal data.

Similarly, we process combined data as personal data in connection with this privacy policy to the extent that non-personal data is combined with personal data.


1.2.1 What are cookies?

A cookie is a file that the browser stores on your computer. This makes it possible for the website to recognize your computer and recall choices that you have made previously. E.g. language settings. Cookies cannot spread computer viruses or other malicious programs. Cookies delete themselves after a certain number of months (can vary), but they are renewed each time you visit the website. Cookies cannot identify who you are, what you are called, where you live or if your computer is used by one or several people. If you provide personal data to a website, however, then a cookie can be used to remember you the next time you visit the website.


1.2.2 This website uses the following cookies:



Cookie settings

vm-gdpr – 1 Month

Used to remember the choices taken under Cookie Settings.

vm-gdpr-accept – 1 Month

Specifies whether cookie settings have been reviewed / accepted.


vmcms – Is deleted when the browser is closed.

The website uses this cookie to identify the visitor across pages under the visit.

cookies.js – Session

Detects whether the visitor has accepted the cookie banner to prevent the banner from being re-visited

crisp-client/domain-detect/# – Session

is a protection, that disables features for Crisp chatbox that are having too many visitors at the same time

crisp-client%2Fsession%2F#GUID# – Session

is used to make the Crisp Chat consistant when going to your website. Without this cookie, the customer would have a new chat session everytime he switchs to a new page.


GPS – 1 day

Detects a unique ID on mobile devices to enable tracking based on geographical GPS location.




Google Analytics

_ga – Expires after 2 years

This cookie from Google is used to monitor traffic on our site and track the number of visits of each visitor, the time of the first visit, the previous visit and the current visit.

_gid – Expires after browser session has ended

This cookie is used to track how long the visitor spends on a web placement: when a visit starts and when it ends. If you notice cookie changes (such as using a firecookie), you will see regular changes.

_gat – Expires after browser session has ended

Used to reduce the amount of queries to Google.

gwcc – 90 dage

Google Website Konvertering af opkald.Google Analytics samler oplysninger, der gør det muligt for at forstå interaktioner med Googles websteder og i sidste ende forbedre brugeroplevelsen for bedre at kunne betjene dig som bruger.





__cfduid – 1 år

Bruges af indholdsnetværket, Cloudflare, for at kunne gennemskue betroet webtrafik.


PREF – 8 måneder.

Denne cookie gemmer dine præferencer og andre oplysninger herunder foretrukket sprog, hvor mange søgeresultater du ønsker vist på siden, og om du ønsker at Googles SafeSearch-filter er aktiveret

VISITOR_INFO1_LIVE – 179 dage.

En cookie, som YouTube opretter, der måler din hastighed, for at bestemme om du skal bruge den nye eller gamle afspiller

YSC – Session

Denne cookie oprettes af YouTube-videoservicen på sider med indlejrede YouTube-videoer. Denne cookie bruges ved embed af youtube videoer. HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID: Disse cookies bliver sat via et indlejret YouTube video. De registrerer anonymt statistisk data på f.eks. hvor mange gange en video er set samt hvilke indstillinger der benyttes til fremvisning. Ingen sensitiv data gemmes medmindre du er logget ind på din Google konto. Er dette tilfældet, så forbindes dine valg med din konto – f.eks. hvis du har trykket ”syntes god om” på en video. Maks levetid 2 år.

test_cookie – 1 dag

Used to check if user browsers support cookies.

yt-remote-cast-installed – Session

Saves the user’s video player preferences when playing an embedded YouTube video

yt-remote-connected-devices – Persistent

Saves the user’s video player preferences when playing an embedded YouTube video

yt-remote-device-id – Persistent

Saves the user’s video player preferences when playing an embedded YouTube video

yt-remote-fast-check-period – Session

Saves the user’s video player preferences when playing an embedded YouTube video

yt-remote-session-app – Session

Saves the user’s video player preferences when playing an embedded YouTube video

yt-remote-session-name – Session

Saves the user’s video player preferences when playing an embedded YouTube video

Google Adwords

IDE – 1 år

Bliver brugt af Google til at registrerer og sende information omkring hjemmesidens brugere og deres handlinger efter de har fået vist reklamer, for bedre at kunne vise reklamer til den enkelte bruger

test_cookie – Slettes når browseren lukkes

Bruges til at tjekke, om browseren understøtter cookies.

ads/ga-audiences – 2 år

Bruges af Google Adwords til at genoptage besøgende, der sandsynligvis vil konvertere til kunder baseret på den besøgendes online adfærd på tværs af websteder.


guid – 2 år

Bruges til at generere statistiske data over hvilke sider en bruger har besøgt, og hvor ofte et annonceklik fører enten til et køb eller andre handlinger på annoncørens hjemmeside.


Indstillinger for cookies

1.2.3 Tag Manager

We endeavor to constantly improve the customer experience on our website by providing our visitors with more personal and targeted messages. To do this, we use Google Tag Manager (GTM).

GTM is a small snippet of code that helps us track user behavior across our websites and then push the data to our Google Analytics account. All data is then perfectly organized and ready to be analyzed and help facilitate potential improvements of our website and remarketing campaigns.

We consider Google to be a third-party data processer (see section two below).


1.2.4 How can I disable the use of cookies on websites?

No matter which browser you use, you can adjust your browser settings so that it will not store cookies. Some browsers only allow you to adjust this setting for certain websites.


1.3 Contact forms

When using our contact form, you must enter your name and email address. We only use this information to contact you. By filling in the form you agree to be contacted by us. If you have questions, wish to withdraw your consent or anything else, you are always welcome to contact us at and we will take care of your inquiry as soon as possible.

When you use the contact form on our website, your information is stored in our backend.

There may be any follow-up on requests and therefore we hold the rights to store contact information until the event’s pivot point has been completed.

The information is never disclosed / sold to third parties.


2. Our third-party data processors

We use a range of third parties to process personal data on our behalf. These third parties have been carefully selected. Read more about them on their respective websites.


Google (Privacy Policy)

Mailchimp (Privacy Policy)

Tag Manager (Google Privacy Policy)


3. Data management

Data management on this website is undertaken by:

Headoffice in Denmark: 
Industriprint A/S
Lufthavnsvej 8
9400 Nørresundby

Tlf. +45 96 350 400

UK Office:
Church Hill, Lawford
Essex CO11 2JX

Tel: 01206 396541


4. Right to access and right to be forgotten

You can withdraw your consent at any time.

Please contact us if you wish to withdraw your consent, request access to personal data on you that is stored in our databases or if you would like to have your personal data deleted from our databases. We will respond to your request without undue delay (and in all cases within one month from receipt of your request; although this can be extended for difficult cases).

Headoffice in Denmark: 
Industriprint A/S
Lufthavnsvej 8
9400 Nørresundby

Tlf. +45 96 350 400

UK Office:
Church Hill, Lawford
Essex CO11 2JX

Tel: 01206 396541

When we receive a privacy question or a request for access/download, we have a dedicated team which sorts through contacts and which seeks to address the specific concerns or queries. If your problem is more substantial, we may contact you for more information.


5.Questions regarding our privacy policy and cookie policy

If you have any questions or concerns regarding our privacy policy or data processing, or if you want to complain about a possible breach of legislation on the protection of personal data, we ask that you contact us at:

Headoffice in Denmark:
Industriprint A/S
Lufthavnsvej 8
9400 Nørresundby

Tlf. +45 96 350 400

UK Office:
Church Hill, Lawford
Essex CO11 2JX

Tel: 01206 396541